Minimum Order Requirements
The minimum opening order requirement for new accounts is $1,000 net (wholesale cost of goods ordered). The minimum reorder requirement is $500 net (wholesale cost of goods ordered). All products must be ordered in “min qty” where listed. All orders will be rounded to the nearest minimum quantity. Please account for this when placing your order, otherwise there may be a delay in processing your order. No International Accounts.

Deactivation Policy
Teal Heron Retail Partners must purchase a minimum of $500 of current Teal Heron product annually to remain an active account. Once an account is deactivated, the account must be re-qualified as an authorized retailer. Partners who wish to reactivate an account must meet the minimum opening order requirement of $1,000 and comply with all New Account Guidelines.

Distribution Policy
Retailers are only authorized to sell at retail locations approved by Teal Heron. Store locations are selected at the discretion of Teal Heron and territory sales representatives. Any new locations must be approved by Teal Heron before the product can be purchased and or sold. The retailer agrees that Teal Heron retains the right, in Teal Heron’s sole discretion, to terminate accounts, reject orders, and revoke access to Teal Heron’s products and services at any time, with or without cause, without prior notice or explanation, and without liability to the retailer. The retailer retains the right to terminate the account but must pay Teal Heron for all product shipped to the retailer. In-home retailers, Amazon Resellers, 3rd party sellers, and consignment locations are not permitted.

All prices listed on this website are listed in U.S. dollars. Prices may change at any time without notice.

Merchandising Standards/Display
Manufacturer’s Suggested Retail Price is to be maintained; refer to retail pricing on our website for MSRP. Only Teal Heron products may be displayed on Teal Heron displays.

Payment Terms
Teal Heron accepts checks and credit cards, including Visa, MasterCard, American Express, and Discover, as payment for goods. Terms are limited and reviewed upon request.

Resale Certificate for Sales Tax
The retailer agrees to provide Teal Heron with current Resale Certificate(s) in order to receive tax exempt treatment on orders. Expired Resale Certificate(s) will not be honored. Some states require a separate Resale Certificate for each location within a state (if you have multiple locations within a state). If this is the case, please send Teal Heron a separate Resale Certificate for each location within such a state. Please e-mail your current Resale Certificate If you have stores in more than one state, we will need a valid Resale Certificate number for each Ship to State.

Shipping Terms
All orders are shipped FOB from Charleston, SC. Most packages will ship via UPS. Once orders have left the warehouse and been delivered to the shipping facilities, Teal Heron will have completed their shipping responsibilities. Any loss and/or delay during transit is the responsibility of the customer and the carrier used to ship the order.

Freight Policy
Freight charges are added to the invoice, unless otherwise agreed in advance. Product is shipped using a carrier of our choice unless otherwise agreed in advance.

Return Policy
All sales are final and we do not accept returns for retail or wholesale merchandise. Any claims for shortages, damages or defective merchandise must be made with 10 days of receipt of goods by Unauthorized returns will be refused by Teal Heron. If a return exception is approved, the product must be in original packaging, unused, in new/original condition for returns to be accepted. If product is returned not in new/original condition or with prices or ticket applied, there will be a 20% chargeback fee applied to your return.

Intellectual Property
Use of any mark or image requires prior written consent from
Teal Heron.

Online Selling Policy
Selling Teal Heron products directly from third-party online retailers or any online marketplaces (such as and is prohibited. Retailers can apply to sell on their own website(s), as well as, their brick and mortar retail stores by filling out the account application for approval. Retail Partners must list “Teal Heron” in the title of the product(s) sold on their own website

Digital Advertising
Teal Heron wholesale customers are prohibited from including Teal Heron items in any product feed that powers digital marketing efforts. Examples include: dynamic social media ads, online ad network groups (i.e. Google display network, Bing, etc.), and in search engine shopping.

Copyright Policy
All Rights Reserved. Reproduction of this website, its contents and/or any of the jewelry designs appearing herein is expressly prohibited. Dock & Decoy, LLC owns the copyright to this website and each of the designs from Teal Heron appearing on this website, line sheets and will pursue infringers to the fullest extent permitted by law. Teal Heron is a registered trademark of Dock & Decoy, LLC.

Sample Policy
Terms for samples are based on a case per case basis and for key accounts only. Samples are sent with a memo-bill and all samples that are not on a purchase order are expected to  be returned within 30 days. A credit card will be kept on file at the time of the sample request in order to charge for samples at the end of the 30 day period. Samples returned to Teal Heron within the 30 day period will be sent at the expense of the account returning them and must be returned in original packaging and in new/original condition. Teal Heron reserves the right to charge a 20% restocking fee for any damaged or unsellable returned samples.